How will my car be transported?
The vehicles are transported by truck and trailer across country. This is the same way the majority of new vehicles are delivered to the showroom floor.

How long will it take to transport my car / truck?
On average, the transport of a vehicle, from coast to coast, takes between 7 and 14 days. At any given time the transporter will have 9 to 11 vehicles on the carrier, with different origins and destinations. Therefore, guaranteeing a delivery of one vehicle on a load is impossible. We will do our very best to keep you informed as to the schedule or any changes that occur during transit. However, some flexibility on the shippers part, will be necessary and appreciated.

What can I pack in my vehicle during transport?
The answer is nothing. There are several reasons why personal belongings and/or household goods are not allowed in your vehicle during transport:

1. The most important reason, is that the carrier transporting your car, is authorized to haul vehicles, and nothing else.

2. The Auto Transport Industry is regulated by the U.S. Department of Transportation. The Department of Transportation, may stop, search, and seize any and all household goods and personal property in the vehicles.

3. Packing your car with your personal belongings adds unexpected weight to the load of vehicles, which could then delay the carrier at the scales throughout the country -- this is very costly and time consuming.

4. Items in your vehicle could move around during transport causing damage to your vehicle.

Where will the truck pick up and deliver my vehicle?
The car carriers are very large, usually 75 ft. long and almost 13 - 14 ft. tall. As a general rule, most residential areas are not large enough to accommodate a car carrier. Therefore, this makes meeting the truck in a safe, legal area a necessity. Most areas have a shopping center which is both large enough for the carriers and close to residential areas.

What if my car is damaged during transport?
While damage is rare, to say it never happens, would be untrue. If you have damage to your vehicle, the time to note that damage has occurred, would be at delivery of your vehicle. You would note any and all damage on the carriers bill of lading. The car carrier will fill out a bill of lading upon pick-up of your vehicle. At that time, the driver will note any existing damage already on your vehicle, i.e., damaged areas, scratches, dents, etc. You will then be asked to sign the bill of lading, verifying the condition of your vehicle at the time of pick-up. The bill of lading will travel with your vehicle to your delivery destination. If you have any claims of damage that occurred after your vehicle was picked up, this is when you should note them on the original bill of lading. Claims of damage made after you have signed your bill of lading at delivery, will not be honored.